Consent for Telehealth

Video visits use Zoom. Join using the link supplied by the practice. You may ask questions before consenting to telehealth.

Telehealth can reduce travel and improve access to care. Connections may fail, information may be incomplete, and remote care may limit examination or observation. Electronic communication also carries privacy risks. Your clinician may recommend in-person or other care when needed.

• Use a private location and tell your clinician who else is present.
• Confirm your name, physical location and contact number at each visit.
• Tell the practice before a visit if you will be outside California so we can confirm whether your clinician can see you there.

If a session disconnects and can't be restored, your clinician will call you at the phone number on file. If your clinician can't reach you and is concerned about your safety, they may contact your emergency contact or emergency services. Keep your phone number, location and emergency contact up to date.

Your clinician will explain how visit information is stored, accessed and retained and obtain any permissions needed from other participants. You may decline or stop telehealth and discuss alternatives. Telehealth consent does not authorize a separate audio or video recording.

Routine messages and telehealth visits are not emergency services. For a medical emergency or immediate danger, call 911 or go to the nearest emergency department.

For emotional distress or a suicidal crisis in the United States, call 988 or text 988 to reach the 988 Suicide & Crisis Lifeline.